Privacy Policy

Callyrasms Digital Services Limited is the controller of the personal data described here. We do not ask for identity documents.

What we collect

• Account: email address and a password handled by our authentication provider.
• Billing country, deposits, wallet ledger entries and orders, including the rented number and the messages it received.
• IP address and browser user agent when you accept the Acceptable Use Policy, place orders and start deposits.
• Messages you send to support.

Why

To provide the service, keep an accurate financial ledger, prevent fraud and abuse, meet legal obligations, and answer support requests.

Processors

Supabase (database and authentication), SMSPool (phone numbers), Paystack, Flutterwave and Paddle (payments), Resend (email), and Google Gemini for pricing analysis on aggregated, non-personal market data. Payment card details are handled by the payment providers and never reach our servers. Optional AI features that would process account data (support-reply wording, fraud-review summaries) are switched off and will not be enabled without first updating this policy.

Retention

Financial and policy records (ledger, orders, deposits, Acceptable Use Policy acceptances) are kept for the retention period required for accounting and legal obligations (currently configured at five years). IP addresses attached to orders and deposits are cleared after two years. Operational telemetry is kept for 90 days.

Your rights

From your account page you can download a copy of your data and request account closure. Closure anonymizes your account and deletes message content; records we must keep for the retention period are retained without your email address. Contact support@callyrasms.com for anything else.